The BVG often does not offer automatic invoices. The chip card is not a valid receipt, as the current validity cannot be seen on it. We are aware of this inconvenience, so here are the alternative options for submitting a receipt:

• Use a digital ticket and submit a screenshot from one of the many possible apps for display (e.g. BVG Ticket, BVG Fahrinfo, Jelbi). If you are currently using the chip card, you can easily change the media for the corresponding subscription on the BVG website, which can be completed within a few working days.
• Request an invoice online. An invoice can be requested via the contact form on the BVG website. How to do this: click on “Service & Contact” - “Contact” under the above link - click through in the service bot: “Subscription & Tickets” - “Deutschlandticket” - “VAT invoice” - enter customer number.
• Purchase of the Germany ticket via an alternative provider that offers digital tickets (e.g. Deutsche Bahn).

Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.

If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.