What happens if my registration link in the welcome e-mail is no longer valid?

The link is valid for a maximum of 14 days. It is best to complete your registration within this 14-day period. If the link has already expired, simply contact your employer so that they can send you a new invitation email.

Didn't receive an invitation email?

Please check your spam folder. If you cannot find a registration email here either, please contact your employer first. If they are unable to help, please contact our support team and we will resolve the problem!

My email address is registered with two companies. How can I switch between the companies?

To make switching between the two companies as easy as possible, we have integrated a function in the app that allows you to switch directly between the companies. All you have to do is open your profile settings in the app, which are located at the top right behind the person icon.

You can then easily switch back and forth between companies using the “Switch company” tab.

This means that no further access is required. Your existing account will remain active and can be used for both companies.

Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.

If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.