• Basic information on the “vouchers” benefit
• Selection & activation of the voucher
• Selection of a security voucher
• Redeeming the vouchers
  • Partial redemption of the vouchers
  • Undoing the redemption
• Information flyer for employees
• Video Tutorial

Basic information on the “giftcard/vouchers” benefit

Vouchers are one of the most popular benefits - because you receive the benefits from your employer 1:1 without any tax deductions. In the Probonio app, you can redeem the non-cash benefit budget (de: Steuerfreier Sachbezug) for your desired digital voucher card.

Selection & activation of the voucher

You are free to choose which provider you would like to receive a voucher from. To do this, go to the Gift cards tab in your Probonio app and tap the available button on the new page

Now select your preferred voucher provider on the newly opened page, e.g. REWE.

To find your preferred provider quickly, simply select the relevant category. Companies that meet your needs will be listed there. For example, select “Food” for REWE or “Mobility” for fuel vouchers.

In a final step, confirm your selection by clicking Receive gift card.

It is important that you select the voucher in the respective month, otherwise the credit will expire for tax reasons. As a safeguard, you can also activate an automatic future redemption for your desired voucher. This will take effect if you forget to select a voucher manually - so that you don't miss out on any vouchers!

Note: Due to the amount provided by the employer, there may be restrictions in the voucher selection. Some providers can still be selected as they offer partial amounts as vouchers, which together make up the total amount provided. In this case, two or three vouchers are issued and marked as partial amounts. Example 45 euros:

Selection of a security voucher

In most cases, a Rossmann voucher is stored by your employer as standard.If you forget to select a voucher in a month, it will be activated automatically so that no credit expires.
If you want to choose which security voucher applies to you, you can adjust this in your app.The safety voucher from your employer only applies if you have not manually selected a voucher this month or have not saved your own safety voucher.

Go to your app and select the icon with the arrows. Here you can see which voucher is currently stored for you as an automatic selection.

Click on the icon in the middle to access the page with all voucher providers.

Select the voucher provider for which you want to save the automatic selection.

Not all voucher providers are available for automatic selection.

Scroll to the bottom and click on the “Activate automatic future redemption” button.

If you then click on the arrow icon again, the voucher you have selected will be saved.

Redeeming the vouchers

In the next step, you can redeem your vouchers. To do this, tap on the Gift cards section and select the voucher you want to use from the overview that appears.

By selecting the relevant provider, you will be taken to a new page. Here you will see all the important details such as the voucher code, PIN and barcode. With some voucher providers, the voucher is available as a PDF download.
Depending on your voucher provider, you can use your voucher both in-store and online. To use it in-store, simply have the barcode ready and have it scanned when you pay. If you want to redeem your voucher online, simply enter the voucher code in the corresponding tab in the payment process of the selected provider and confirm the process. The code will then be applied automatically.

Tip: As soon as you have redeemed a specific voucher, you can make a note of this in the app. To do this, tap the Voucher redeemed button at the bottom of the page for the relevant voucher. In the window that opens, confirm the redemption with Yes, redeemed. It will still be listed and accessible in the overview.

Marking as redeemed is only for your own overview.

You can find more information about your vouchers and the redemption conditions of the various providers here: Voucher instructions and redemption conditions

Partial redemption of vouchers

Most providers allow the voucher to be split into several uses. Please refer to the Voucher instructions and redemption conditions for exceptions. You can also make a note of the redemption amount in the app and the remaining amount will be calculated automatically.

Enter the amount you have redeemed (it is best to keep your receipt for this). Click on Save. The remaining amount will be calculated automatically and displayed as the remaining budget.

Undoing the redemption

If you have accidentally marked the voucher as redeemed or partially redeemed, you can undo this. The app is not linked to the store's checkout system, so you have not actually redeemed the voucher by mistake, but only in your own overview.

What you need to bear in mind:

• Validity: Vouchers are valid for at least 3 years, with some providers they are even valid indefinitely. You will receive information on the respective validity when you open the corresponding voucher.
• In most cases, vouchers can be collected and used together for a single purchase. However, this depends on the respective provider.

Information flyer for employees

An information flyer is attached to this article for download.

Video Tutorial

Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.

If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.