In this article, we explain how you can use EGYM Wellpass as a non-cash benefit through Probonio.
EGYM Wellpass as a Non-Cash Benefit
EGYM Wellpass as a Non-Cash Benefit
EGYM Wellpass and vouchers are considered so-called non-cash benefits. Through Probonio, you now have the option to flexibly choose each month between a voucher or a Wellpass membership. This way, you can decide based on your current needs and preferences what suits you best at the moment. Vouchers are always available for the current month, while the decision for Wellpass applies to the following month.
In the Probonio app, this is displayed very simply: Under the benefit Non-Cash Benefits, you will find both your vouchers and corporate fitness. Here you can see at a glance which of the two benefits is currently active, from when it is available, and whether you can still select a voucher. This way, you always keep track.
Deadlines
The activation of the Wellpass membership is always possible from the 1st to the 20th of a month for the following month. Starting on the 21st of the month, activation can only be done again for the month after next.
The membership automatically renews monthly until you deactivate Wellpass again in the Probonio app.
Deactivation must be done in the Probonio app by the 15th of a month. Starting on the 16th, deactivation only applies to the month after next. Pausing is NOT possible.
Activate Wellpass
To activate the Wellpass membership in your Probonio app, proceed as follows:
On the app’s home screen, you will find the benefit Corporate Fitness, through which you can activate your membership:
Membership Activation
On the start page of the activation process, you will see your budget, the current status, and general information about the benefit. Activation of the membership is always possible from the 1st to the 20th of a month for the following month.
Status: being set up means that your employer has already assigned the benefit to you.
As soon as all data has been entered on our side, this status will change:
You can now start the activation by clicking the pencil icon.
First, a window with important information for registration will open. Please read it carefully. Then confirm by clicking the checkbox that you have understood and acknowledged the information. After that, you can click the Start Activation button.
Important note: By activating Wellpass, you make a binding decision for this benefit for the following month. Due to tax and organizational reasons, a subsequent change or withdrawal of the activation is excluded.
Complete Registration
If you do not yet have a Wellpass account, please register now.
To complete your registration, click on Register Now and enter your details as well as the contract start date.
If you already have a Wellpass account (for example, if you have previously been active with Wellpass through your employer), you can log in with your existing account.
The Wellpass membership must still be confirmed by Wellpass itself. This happens within 24 hours after your activation. Therefore, you will initially see this display:
You can click Refresh at any time to check the status of your contract. This also happens automatically.
If everything went well, you will receive the following confirmation in the app. The status shows from when your membership is active and you can use it:
If, unexpectedly, an error occurs during the activation process, please contact our support immediately so that we can resolve the issue together with you.
Important: The membership automatically renews monthly until you deactivate Wellpass again in the Probonio app. The deadline for this will be shown to you in the app under the benefit Corporate Fitness.
Deactivate Wellpass
You must deactivate your membership via the Probonio app. This is possible until the 15th of the current month for the following month. Please open your Wellpass benefit in the app.
You can deactivate your active Wellpass membership within the deadline by clicking the pencil icon. A window with important information about deactivation will open. There, you must also confirm by clicking the checkbox that the deactivation is binding and only effective through the Probonio app.
By clicking the Deactivate Corporate Fitness button, the membership will be terminated at the earliest possible date. Your Wellpass account will remain active.
The status of Wellpass will be set to inactive at the time of cancellation, and the non-cash benefit voucher will be automatically reactivated. You can then use it again with other providers.
Help with Issues/Questions
If you have forgotten your registration email address or have questions, feel free to contact: support@egym-wellpass.com.
Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.
If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.
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