How do I find out about my gift?

How to redeem your gift

Where can I find my selected voucher?

What happens if I receive several gifts in quick succession?

Your employer can give you a so-called gift up to three times a year. This special gift is given on personal occasions such as your birthday, your employee anniversary, your wedding or other occasions chosen by your employer.

It is conveniently processed via your Probonio app.

How do I find out about my gift?

If your employer has configured a gift for you, you will be notified on the relevant day:

Push notification: This will appear if you have activated notifications in your app. Otherwise, you will receive information about the attention the next time you open your app.
Email: Depending on your employer's settings, you may also receive a notification by email.

How to redeem your gift:

1. Open the notification: Open the push notification or the app to view your attention.

2. Read message: You will see a message from your employer as well as the amount available to you.

3. Select option:

"Redeem now": Choose a voucher immediately.
"Redeem later": If you are still undecided, you can redeem the amount later (at the same position).

Note: It is advisable to redeem the voucher promptly so that your voucher does not expire.

Where can I find my selected voucher?

As soon as you have selected a voucher, you will find it in your voucher overview in the app. There it will be marked with the note “Attention”. You can then redeem the voucher as usual, similar to your benefits in kind.

Important notice: The attention is tied to certain occasions and the choice of vouchers depends on the configuration of your employer.

What happens if I receive several gifts in quick succession?

In rare cases, you may receive several gifts in quick succession - for example, if your birthday and your employee anniversary are close together and you have not yet opened the app in the meantime.

In this case you will see that: 

You can click on the gift of your choice at any time and convert it into a gift certificate.

We hope you enjoy your gift!

Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.

If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.